Build - Measure - Learn
Discovering & Adapting
Value — Growth
"Before adding complexity, will people use it?"
We need a systematic approach to decide if we are making progress and if we are achieving objective validated learning.
- Measure where you are
- Learn how to move it
Prove objectively that we are learning how to grow a sustainable business
- Changes & Adapt
- Pivot or Persevere
If we don't know our customers, we don't know what quality is.