What is management?
Your first three months
Depending on your role, you can be in one of this 3 steps:
- The Pioneer
- New Boss
Understand goals, values and process
⇒ You'll need help, ask for advice!
Leading a small team
- Developing a healthy manager-report relationship
- Creating an environment of support
- Admit your own mistakes
- Help people play to their strengths
Values and not assholes.
Trust is build when you truly care about people.
Coach best tool is to Ask
- Discuss top priorities: What are the one, two most critical outcomes for your report?
- Calibrate what "great" looks like: do you have a shared vision of what you're working toward?
- Share feedback: What feedback can you give that will help your report?
- Reflect on how things are going: How are you feeling on the whole?
What really matters for your report
- What's top of mind for you right now?
- What priorities are you thinking about this week?
Get at the root of the problem
- What does your ideal outcome look like?
- What's hard for you in getting to that outcome?
- What do you really care about?
- What do you think is the best course of action?
- What's the worst-case scenario you're worried about?
- How can I help you?
- What can I do to make you more successful?
- What was the most useful part of our conversation today?
The art of feedback
The feedback inspired you to change your behaviour, which resulted in your life getting better
Identifying a problem
Coming up with some possible solution
Set clear expectations at the beginning
- Objectify what "good" and "bad" job mean.
Give task-specific feedback as frequently as possible
- Focused on what
- Fresh as possible
Be careful with Behavioural Feedback
- Help to explain the reality of how others see them
If it moves forward, it helps!
Lead to a Positive Action
- Make your feedback as specific as possible that brings to Whys
- Clarify what success looks and feels like
- Suggest next steps
- Know your strenght and weakness
- On top of that, build habits