Platform
iBooks
Purchased
What is management?
AVOID
ASPIRE
Your first three months
AVOID
ASPIRE
Depending on your role, you can be in one of this 3 steps:
- Apprentice
- The Pioneer
- New Boss
Understand goals, values and process
⇒ You'll need help, ask for advice!
Leading a small team
AVOID
ASPIRE
- Developing a healthy manager-report relationship
- Creating an environment of support
- Admit your own mistakes
- Help people play to their strengths
Values and not assholes.
Trust is build when you truly care about people.
One-on-ones
Coach best tool is to Ask
- Discuss top priorities: What are the one, two most critical outcomes for your report?
- Calibrate what "great" looks like: do you have a shared vision of what you're working toward?
- Share feedback: What feedback can you give that will help your report?
- Reflect on how things are going: How are you feeling on the whole?
Identify
What really matters for your report
- What's top of mind for you right now?
- What priorities are you thinking about this week?
Understand
Get at the root of the problem
- What does your ideal outcome look like?
- What's hard for you in getting to that outcome?
- What do you really care about?
- What do you think is the best course of action?
- What's the worst-case scenario you're worried about?
Support
- How can I help you?
- What can I do to make you more successful?
- What was the most useful part of our conversation today?
The art of feedback
AVOID
ASPIRE
Giving feedback
The feedback inspired you to change your behaviour, which resulted in your life getting better
Identifying a problem
Coming up with some possible solution
Set clear expectations at the beginning
- Objectify what "good" and "bad" job mean.
Give task-specific feedback as frequently as possible
- Focused on what
- Fresh as possible
Be careful with Behavioural Feedback
- Help to explain the reality of how others see them
If it moves forward, it helps!
Lead to a Positive Action
- Make your feedback as specific as possible that brings to Whys
- Clarify what success looks and feels like
- Suggest next steps
Managing yourself
AVOID
ASPIRE
- Know your strenght and weakness
- On top of that, build habits
Amazing meetings
AVOID
AVOID
Hiring Well
Making things happen
Leading a Growing team
Nurturing Culture