Understand the stages a user encounters while going from visitor to lifelong customer. Start to identify a measurable and achievable business need for your team.
Every product has a User Lifecycle Funnel whether it’s being measured or not. There are stages that people have to go through. You just need to understand what they are so that you can measure them effectively.
Your goal is to optimize your funnel to make the input lower than the output.
Start to identify a measurable and achievable business need for your team.
For every type of customer, you need a User Lifecycle Funnel
STEP 1: Question
STEP 2: Make the Funnel