User Scenario

Tags
Understand
What is/Outcomes
Scenarios describe the stories and context behind why a specific user or user group interacts with a product or service.
Purpose
File
Favourites

User Scenario

image
1️⃣

Context

2️⃣

Motivation

3️⃣

Goal

4️⃣

Behaviour

  1. Who is the user  What defines this users behaviors? What attributes of their persona are most relevant to this interaction?
  2. Why are they using a product or service  What motivates the user to use a product or service? What are their expectations of it?
  3. What goals do they have — What is the user hoping to accomplish? What does success look like for them?