Raffaele Vitale
Raffaele Vitale

User Scenario

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Purpose
Tags
Understand
What is/Outcomes
Scenarios describe the stories and context behind why a specific user or user group interacts with a product or service.

User Scenario

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Context

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Motivation

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Goal

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Behaviour

  1. Who is the user — What defines this users behaviors? What attributes of their persona are most relevant to this interaction?
  2. Why are they using a product or service — What motivates the user to use a product or service? What are their expectations of it?
  3. What goals do they have — What is the user hoping to accomplish? What does success look like for them?